Rethinking Click-Through Training: Integration Into a Comprehensive Training Program

Given click-through training’s ease of deployment, scalability and trackability, its status as a compliance mainstay is likely to persist. However, to deliver and reinforce long-lasting behavioral change, click-through trainings need to be embedded within a broader compliance training framework that mixes asynchronous online learning with live learning (ideally, the in-person sort) and leadership engagement. This final installment in a three-part series discusses how companies can embed click-through compliance training into a broader program and offers suggestions for choosing the right training vendor. The first article addressed the merits and drawbacks of click-through training. Part two offered suggestions on customization and strategies for measuring effectiveness. See “Compliance 5.0: A Culture-Centered Approach” (Jan. 17, 2024).

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